Beauty Retailers Race to Redefine the Rules of Engagement
Opens in new window There are several reasons for beauty e-commerce’s steady ascent, but the biggest change agent is Amazon. Its growth as a veritable mass and premium beauty retailer…
Explainer: How Retailers Can Fight a New Wave of Cyberattacks
Last week, Victoria’s Secret went dark. On May 28, the lingerie giant shut down its website following a “security incident,” the company said in a statement. (It did not confirm…
It’s Not Just Secondhand Retailers That Have a Counterfeit Problem
Online luxury’s counterfeit problem is spreading. Since the dawn of e-commerce, shoppers ordering designer bags on a digital resale site like eBay have done so knowing they risked buying a…
How Retailers Are Investing in Their Sales Associates
Opens in new window Now that the post-pandemic flurry of customers returning to stores has begun to cool, in-store sales growth is forecast to be around 1 to 2 percent…